Policies

 Fulfillment/ Delivery Policy

Order will be fulfilled and shipped via UPS shortly after the order has been processed.  Someone over the age of 21 must be available to accept delivery.  If not, UPS will refuse the delivery and attempt the following day.  UPS will make 3 attempt, then the package will be sent back to the winery.

Refund Policy

If you ever run into any bad or "off" bottles, we will grant a full refund on the defected bottles.  Please send order # and bottle information to:

refund@moonbase.wine

Please allow 5-7 business days for processing.